Trade Vib3 (Pty) Ltd Payment Policy
This Payment Policy explains how payments are handled for orders placed through Trade Vib3.
By placing an order on our website, you agree to the payment terms set out below.
Legal Name: Trade Vib3 (Pty) Ltd
Trading Name: Trade Vib3
Company Registration Number: 2025 / 912421 / 07
Country of Operation: South Africa
Business Address: 177 Marija Street, 3 Wildepeer, Wonderboom, 0182
Phone/WhatsApp: 072 018 6851
Email: support@tradevib3store.co.za
Trade Vib3 is an online-only South African ecommerce store. We do not operate a public walk-in retail store. Returns, collections, or supplier-related arrangements are handled by prior written arrangement only.
Trade Vib3 accepts the payment methods made available at checkout.
Payments may be processed through secure third-party payment providers, including PayFast or other payment methods displayed on the website at the time of checkout.
Available payment methods may change from time to time.
All prices are displayed in South African Rand (ZAR). Delivery fees and any other applicable charges will be shown at checkout before payment is completed.
Product prices, delivery fees, promotional offers, and other charges may change from time to time without prior notice.
The final amount payable will be shown to the customer before payment is completed.
VAT will only be charged where applicable.
If Trade Vib3 is not VAT registered, VAT will not be charged or displayed as a separate VAT amount.
If Trade Vib3 becomes VAT registered, VAT-related information may be updated on the website, invoices, and payment documents where applicable.
Orders are only processed after payment has been successfully received and confirmed.
Trade Vib3 will not dispatch an order until payment has been confirmed.
If payment is declined, cancelled, reversed, flagged as suspicious, or not successfully completed, the order may be cancelled or placed on hold.
Trade Vib3 uses available secure payment methods and third-party payment providers to process online payments.
Customers should ensure that they use a secure internet connection and provide accurate payment information when completing a purchase.
Trade Vib3 does not store full card details on the website where payments are processed by third-party payment providers.
If a payment fails, remains pending, is reversed, or cannot be verified, Trade Vib3 may contact the customer for further information or cancel the order.
The customer is responsible for ensuring that payment is completed successfully.
Trade Vib3 reserves the right to verify orders, request additional information, delay processing, or cancel an order where fraud, suspicious activity, incorrect information, or unauthorised payment activity is suspected.
Approved refunds will be processed in line with our Return and Refund Policy.
Refunds will usually be processed back to the original payment method where possible, unless otherwise agreed by Trade Vib3.
Refund processing times may vary depending on the payment provider, bank, and payment method used.
Product availability may depend on supplier stock and courier availability.
If an ordered item becomes unavailable after payment, Trade Vib3 will contact the customer and may offer a suitable replacement, backorder option, store credit, or refund.
Trade Vib3 makes reasonable efforts to ensure that product prices and payment information are accurate.
If an error occurs in pricing, delivery fees, product information, or payment details, Trade Vib3 reserves the right to correct the error, cancel the order, refund the customer, or contact the customer before processing the order.
For payment-related queries, please contact:
Email: support@tradevib3store.co.za
Phone/WhatsApp: 072 018 6851