Trade Vib3 (Pty) Ltd Terms and Conditions
These Terms and Conditions govern the use of the Trade Vib3 website and the purchase of products from Trade Vib3.
By using this website, browsing our products, creating an account, placing an order, or completing a purchase, you agree to these Terms and Conditions.
If you do not agree with these Terms and Conditions, you should not use this website or place an order.
Legal Name: Trade Vib3 (Pty) Ltd
Trading Name: Trade Vib3
Company Registration Number: 2025 / 912421 / 07
Country of Operation: South Africa
Business Address: 177 Marija Street, 3 Wildepeer, Wonderboom, 0182
Phone/WhatsApp: 072 018 6851
Email: support@tradevib3store.co.za
Trade Vib3 is an online-only South African ecommerce store. We do not operate a public walk-in retail store. Returns, collections, or supplier-related arrangements are handled by prior written arrangement only.
In these Terms and Conditions:
“Trade Vib3”, “we”, “us”, or “our” refers to Trade Vib3 (Pty) Ltd.
“Customer”, “you”, or “your” refers to any person who visits the website, places an order, or purchases products from Trade Vib3.
“Website” refers to the Trade Vib3 website.
“Products” refers to the goods, items, gadgets, technology products, accessories, or other products offered for sale on the website.
“Order” refers to a purchase request submitted by a customer through the website.
Trade Vib3 is an online-only South African ecommerce store.
We do not operate a public walk-in retail store. Returns, collections, supplier-related arrangements, or special arrangements are only available by prior written agreement with Trade Vib3.
You agree to use this website lawfully and responsibly.
You may not use this website:
Trade Vib3 reserves the right to restrict access, cancel orders, or take appropriate action where website misuse is suspected.
Trade Vib3 makes reasonable efforts to display product information, pricing, descriptions, images, and availability accurately.
Product images are for illustrative purposes and may differ slightly from the actual product due to lighting, packaging updates, supplier changes, screen settings, or manufacturer changes.
All products are subject to availability.
Product availability may depend on supplier stock and courier availability.
If an ordered item becomes unavailable after payment, Trade Vib3 will contact the customer and may offer a suitable replacement, backorder option, store credit, or refund.
Product sourcing requests are not guaranteed and will only be confirmed once availability and pricing have been verified.
Trade Vib3 reserves the right to update, change, replace, discontinue, or remove products from the website at any time without prior notice.
An order is placed when the customer completes the checkout process on the website.
After an order is placed, Trade Vib3 may send an order confirmation or payment confirmation.
An order is only accepted once payment has been received and confirmed.
Trade Vib3 reserves the right to refuse, cancel, or place an order on hold where:
If an order is cancelled after payment has been received, Trade Vib3 will arrange a refund where applicable.
All prices are displayed in South African Rand (ZAR).
Delivery fees and any other applicable charges will be shown at checkout before payment is completed.
Product prices, promotions, discounts, and delivery fees may change from time to time without prior notice.
The final amount payable will be displayed before the customer completes payment.
Trade Vib3 makes reasonable efforts to ensure pricing is accurate. However, if a pricing error occurs, Trade Vib3 reserves the right to correct the error, cancel the order, refund the customer, or contact the customer before processing the order.
VAT will only be charged where applicable.
If Trade Vib3 is not VAT registered, VAT will not be charged or displayed as a separate VAT amount.
If Trade Vib3 becomes VAT registered, VAT-related information may be updated on the website, invoices, and payment documents where applicable.
Full payment is required before an order is processed or dispatched.
Trade Vib3 accepts the payment methods displayed at checkout.
Payments may be processed by secure third-party payment providers.
If payment is declined, cancelled, reversed, flagged as suspicious, or not successfully completed, Trade Vib3 may cancel the order or place it on hold.
Trade Vib3 does not dispatch orders until payment has been successfully received and confirmed.
Trade Vib3 delivers to valid delivery addresses within South Africa.
Delivery fees and available delivery options will be shown at checkout where applicable.
Estimated delivery is usually 2–7 business days after dispatch, depending on the delivery address, courier network, product availability, supplier delays, public holidays, and other factors outside our control.
Remote or outlying areas may take longer.
Delivery timeframes are estimates only and are not guaranteed.
Customers are responsible for providing accurate and complete delivery information.
Trade Vib3 will not be responsible for failed or delayed delivery caused by incorrect, incomplete, or inaccessible delivery details supplied by the customer.
Failed deliveries, re-deliveries, refused deliveries, or incorrect delivery details may result in additional charges for the customer.
Returns, refunds, defective products, damaged products, incorrect items, warranty claims, and dead-on-arrival products are handled according to the relevant policies available on the website.
Customers should review the following policies before placing an order:
Customers must contact Trade Vib3 as soon as possible if they receive a damaged, defective, incorrect, incomplete, or dead-on-arrival item.
All return, refund, warranty, and DOA claims must be submitted with the required order information, photos or videos where applicable, and a clear description of the issue.
Customers may be able to create an account on the website.
Customers are responsible for keeping their account login details secure.
Trade Vib3 will not be responsible for unauthorised account access caused by a customer’s failure to protect login details.
Customers must ensure that account information, contact details, and delivery details are accurate and kept up to date.
Trade Vib3 may allow customers to request products that are not currently listed on the website.
Product requests do not guarantee availability, pricing, delivery timeframes, or acceptance of an order.
A requested product will only be confirmed once Trade Vib3 has verified availability, pricing, supplier terms, and delivery options.
Trade Vib3 may offer promotions, discounts, coupon codes, or special offers from time to time.
Promotions may be subject to specific terms, expiry dates, stock availability, minimum order values, or other conditions.
Trade Vib3 reserves the right to amend, withdraw, or cancel promotions at any time where necessary.
All website content, including text, product descriptions, images, graphics, branding, layout, and design elements, is owned by or licensed to Trade Vib3 unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use website content without written permission from Trade Vib3.
Trade Vib3 will not be liable for any indirect, incidental, special, or consequential loss arising from the use of the website, delayed delivery, product unavailability, supplier delays, courier delays, or circumstances outside our reasonable control.
Nothing in these Terms and Conditions is intended to limit any rights a customer may have under applicable South African consumer protection laws.
Trade Vib3 makes reasonable efforts to ensure that information on the website is accurate and up to date.
However, errors may occur in product descriptions, prices, availability, images, delivery information, or other website content.
Trade Vib3 reserves the right to correct errors, update information, cancel affected orders, or contact customers where necessary.
Customer personal information is handled in accordance with our Privacy Policy.
By using the website or placing an order, you agree that Trade Vib3 may process your personal information for order processing, delivery, customer support, payment handling, fraud prevention, and related business purposes.
Trade Vib3 may use third-party service providers for payment processing, courier delivery, website functionality, analytics, communication, or related services.
Trade Vib3 is not responsible for service interruptions, delays, or errors caused by third-party providers, but we will make reasonable efforts to assist customers where possible.
Trade Vib3 may update these Terms and Conditions from time to time.
The latest version published on the website will apply.
Customers are encouraged to review these Terms and Conditions before placing an order.
These Terms and Conditions are governed by the laws of South Africa.
Any disputes will be handled in accordance with applicable South African law.
For questions about these Terms and Conditions, please contact:
Email: support@tradevib3store.co.za
Phone/WhatsApp: 072 018 6851